Ring security products are facing criticism after multiple reports that the brand's in-home security cameras have been hacked, including an incident where an 8-year-old MS girl heard voices coming from the device in her bedroom. Tools to hack Ring security cameras have unfortunately become widespread enough to become nearly common.
The footage shows LeMay's 8-year-old daughter Alyssa walking into her room after she heard noises.
"Very scary to hear a threat shouted over the camera for a ransom", the Ring owner Tania Amador told broadcaster WFAA.
The voice replies, "I'm your best friend, I'm Santa Claus".
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The voice then says: "I am anonymous".
The security breach can affect any device not properly secured.
We're more scared of the hackers who decided not to make their presences known to the children they were watching...
Another family in Seattle said a hacker managed to take control of their wireless baby monitor and use it to talk to their three-year-old daughter.
"I would say, unfortunately, folks may not think through the ramifications of having an internet-connected device, especially that has a camera to your home", Don Baham, president of Kraft Technology told WTVF.
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The LeMay family installed the camera just four days before the device was apparently hacked.
A man can be heard responding that he's her "best friend".
In a statement specifically regarding the incident involving the LeMays in MS, the Amazon-owned Ring told Oxygen.com its "security team has investigated this incident and we have no evidence of an unauthorized intrusion or compromise of Ring's systems or network".
"Is your kid a baboon, like the monkey", asked a hacker speaking through the doorbell device, allegedly directing the hateful speak at the family's 15-year-old son. The family shut off the device after removing the batteries from the camera.
"Recently, we were made aware of an incident where malicious actors obtained some Ring users' account credentials (e.g., username and password) from a separate, external, non-Ring service and reused them to log in to some Ring accounts", the company said.
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Furthermore, the company recommends customers to change passwords and enable two-factor authentication to prevent similar cases.