Shoppers hit by Australia-wide EFTPOS outage

A map showing the outages across Australia

A map showing the outages across Australia

A Telstra spokesperson said: "We continue to investigate the issue affecting data services, including EFTPOS and access to ATMS, for a number of enterprise customers nationally".

Supermarket chain Woolworths said its stores were still trading as they are able to process payments manually, however, when ZDNet walked into its Town Hall store in Sydney, a sign greeted shoppers stating it was trading as cash only.

Meantime Comm Bank says its website and app should be working but has confirmed issues with ATMs, EFTPOS and some in-branch services.

The Telstra network outage may affect people attempting to use EFTPOS machines, where they are presented with an error code x8. "We are working to have full services restored as a matter of priority". Many of our services are starting to restore.

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"We are continuing to investigate the exact cause of this issue, but early investigations suggest it was caused by an unusually large volume of traffic across network links in NSW", Telstra said in a statement on Friday.

It's affecting payments at retailers including Woolworths, Australia Post and Caltex.

The Telstra spokesperson said he would provide updates when the company determined the source of the issue.

Police Bank indicated it was experiencing problems with phones systems, ATMS, EFTPOS, its mobile app, Internet banking and services on the New Payments Platform.

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(1/2) We are impacted by an issue with one of our telco providers.

"We are impacted by an issue with one of our telecommunication providers that are affecting some of our services".

There is still no clarification around the cause of the outages or an ETA on when the problems may be resolved.

Westpac confirmed it was "aware some branches, ATMs & services in Sydney metro are non-operational due to a broader network failure in the region". "Online banking is working normally", the red and white bank said. "We'll keep you updated as we know more".

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Commonwealth Bank of Australia said some services are back to normal and it thanked customers for their patience.

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