Air Canada reviewing how crew left passenger on parked plane

An Air Canada plane

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Adams texted her friend to let her know she was alone on the dark plane, and seconds after the two started a FaceTime conversation Adams' phone died.

Dale said it was around 11:45 p.m when she received a message from O'Brien saying she woke up and was alone on the plane.

Adams wrote about the ordeal on a Facebook post where she outlined what happened and how the incident had affected her.

A woman said she woke up from her flight only to find the plane was empty and dark.

An Air Canada passenger says she was forced to organize her own escape from an empty plane in Toronto after flight crews left her asleep in her seat.

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For the next several hours - she's unsure just how long - a resigned Adams sat with her legs dangling from the plane, shining her flashlight against its exterior in an on-off pattern she believed to signal SOS. She tried to charge it, but there was no power on the plane.

"I think I'm having a bad dream [because] like seriously how is this happening!?!"

"I can't charge my phone to call for help I'm full on panicking bc I want off this nightmare asap", she wrote.

Adams, who said the plane was parked far away from the airport terminal, eventually attracted the attention of a baggage attendant who brought a ladder truck to the plane to rescue her.

"He tried exiting out of the front door, and we stopped him, so we went to his seat and we turned on the lights bright". I can tell you how terrifying this was...

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But her joy at getting it open was short-lived as when she looked out the door, she found herself looking at around a 50-foot drop to the concrete tarmac below.

The man helped her down and accompanied her to the airport building, where she was met with Air Canada representatives.

In an email to the Montreal Gazette, an Air Canada spokesperson said "We are still reviewing this matter so we have no additional details to share, but we have followed up with the customer and remain in contact with her".

Ms Dale called Toronto Pearson Airport and told them of Ms Adams' whereabouts.

"I search frantically for a rope so I can climb down to safely (flight attendants seat is right by door I opened) but the seatbelt is too short to hang from so back to my distress signals", she writes.

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Adams also added that she hasn't gotten much sleep since the incident, and is experiencing anxiety and night terrors, which is completely understandable.

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