Thieves reportedly used Car2Go to steal 100 cars in Chicago

car2go suspends all service in Chicago due to ‘fraud issue’

Car2Go car-sharing in Chicago on pause following fraud problem

Car2Go vehicles are lined up for display in March 2012, in Washington.

An app-based rental auto company has suspended service in Chicago after more than 100 vehicles were stolen through misuse of its mobile application. "Due to the information provided by the company, numerous vehicle have been recovered and persons of interest are being questioned", the plod said, in a statement provided by Share Now.

A total of 100 cars were unaccounted for, 50 of which were Mercedes-Benz vehicles, officials with the Chicago Police Department said in a statement. To address the matter, Car2Go froze its Chicago operations today, saying it is "neutralizing a fraud issue and working together with law enforcement".

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"No personal or confidential member information has been compromised", Daimler spokesman Michael Silverman said.

A spokesperson told CBS Chicago that "out of an abundance of caution" services have been paused in the city. The company launched in the 2009 with a fleet of Smart ForTwo vehicles.

On Wednesday, April 17, Daimler announced some of the vehicles in its Chicago Car2Go fleet were rented fraudulently.

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Parent company Share Now has objected to news reporters' use of the term "hacked" in this case, noting to The Register that no corporate or customer data was snatched, and that its app was not compromised nor subverted.

Whatever the cause, the incident is unusual for auto services as a whole - it's not often that a company has to shut down service entirely in a given area, even if temporarily.

Silverman, asked whether any vehicles had been stolen, as initially reported by one news outlet, declined to comment on "an active police investigation". They do not have to be returned to a specific place.

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